Build your solar plan — no payment until you approve
Configure solarOptional Maintenance Subscriptions
Keep your solar system running at peak efficiency year after year with an add-on maintenance plan that fits your needs. See also: Trexon home, government solar incentives, solar panel prices in Malaysia, install solar panels.
Essential Care
Annual health check and clean for a correctly installed system.
- Ensure all modules firmly secured to mounting structure
- Visual inspection of panels, conduits and connectors
- Panel cleaning — once per year (water supplied by owner)
- Detailed inspection of wiring, inverter performance and electrical integrity
- Visual examination of AC/DC switchboards and internal components
- Integrity and stability of panel mounts and frames
- Performance report
Enhanced Care
Everything in Essential Care, plus thermal imaging of the electrical path.
- Everything in Essential Care
- Thermal scan of AC/DC switchboards, connectors and MC4s
- Lightning protection, cable integrity, insulation and earthing checks per local regulations
- Priority scheduling
How to choose a maintenance plan
Both plans are optional add-ons for a system installed by Trexon. They are annual subscriptions: Essential Care is RM500 a year and Enhanced Care is RM1,000 a year. Neither replaces your manufacturer warranties, which continue to apply on their own terms.
The difference in plain terms
Essential Care is a yearly health check and clean for a correctly installed system. It covers a visual inspection, a check of mounting, wiring and the inverter, one panel clean a year (the owner supplies the water) and a performance report. Enhanced Care includes all of that and adds a thermal scan of the switchboards, connectors and MC4s, lightning protection, cable, insulation and earthing checks, and priority scheduling.
Which one fits
- Essential Care suits a typical home system where you mainly want it cleaned and checked once a year, and a record that it is performing.
- Enhanced Care suits larger systems, or owners who want deeper electrical checks and earlier scheduling because downtime or electrical safety matters more to them.
- Neither may be right if you prefer to arrange your own cleaning and call us only when something looks wrong. That is a reasonable choice.
Before you subscribe
- Check your monitoring app. If production has dropped, tell us when you first noticed it.
- Make sure there is safe roof access and a water supply for cleaning.
- Keep your installation paperwork and warranty documents together so they can be referred to during the visit.
- Ask what is not covered, such as repairs or replacement parts, and how those are quoted.
Choose a plan, then use the request button and we will confirm the next step with you. If you are unsure which suits your system, tell us your system size and inverter and we will recommend one.
